This policy was last updated: 22nd May 2018

Use of this website, constitutes your legal agreement to the terms within this policy and your acceptance of this policy is deemed to occur upon your first use of the website.

Anne Turnbull Counselling may change this policy from time to time by updating this page. You should check this page before using the website to ensure that you are aware of and accept any changes.

Policy Statement

Anne Turnbull Counselling understands that your privacy is important to you and that you care about how your personal data is used and shared online. This privacy policy sets out how Anne Turnbull Counselling collects and processes your personal data.

We will take all reasonable steps to ensure that personal information is safeguarded and kept in accordance with the law. We take additional measures when holding the data, including sensitive data, of those under 16 years of age.

About Us

Anne Turnbull Counselling Services and Training is a trading name of Collab Limited and is registered in England and Wales under Company Registration Number 06435126. Our registered office address is 22 Duarte Place, Chafford Hundred, Essex RM16 6PH. We are registered with the Information Commissioner’s Office (ICO) for data protection reference number ZA274002.

Where we manage personal data, we identify as a Data Controller and recognise and act on our obligations under applicable data protection laws. For any issues relating to data protection the person responsible is Anne Turnbull.

What personal data do we collect?

Information that you provide to us is retained and processed in accordance with UK data protection legislation. This includes data given to us from the following interactions:

Contact Us: We have a Contact Form and this is used to collect your first and last name and phone number as well as your message, so that we can contact you and provide details of our services to you, make bookings, confirm bookings and deal with general company enquiries. Data is held on the grounds of being legitimate to our business interests.

Emails: We retain copies of emails sent to us on our servers which are hosted on Collab Solutions. For details of how your data is handled by this third party you should refer to their Privacy Policy at Your personal information will be held by us in accordance with this Privacy Policy and will be on the basis of being legitimate to our business interests.

Phone calls: Phone calls to us may be recorded and any data relating to the call may be retained by us. The data will be held on the basis of being for our legitimate business needs or in order to f